Sorry for sending you the initial Boxbe invite that signed you up :(

I’ve also been getting the ‘2nd day’ invite please get me off this list emails from my 1300 or so Outlook contacts.

I think people are used to ignoring a ‘first email’ (though a few people did query me about ‘whats boxbe’ when i first sent them out the initial invite) but getting one 2 days later makes them think that they are on some continual spamming list.

I also have to comment that whilst Boxbe support has been fairly responsive to my initial comments when I asked how do people delete accounts…….that there has been no response.

Not that I’m ready to cancel my Boxbe account, for the moment after about 3-4 days it seems to be doing a really nice job of seperating all but self sent domain spam (eg someone purporting to be sending you an email from your own domain). Everything is is being nicely seperated out and although I’m reviewing the ‘boxbe isolation folder’ about 4 times a day I feel this will settle down to once a day soon.

Far better than the spam protection that comes with outlook/exchange.

So I’m thinking I might keep it…..though the jury’s still out, Will post more on http://www.collins.net.pr/blog once I make my final decision.

Cheers,
Dean

For once being on a Mac was a benefit :-) Boxbe couldn’t scan my address list, nor does it work with the paid GMAIL hosted domain accounts. My “friends” were spared.

Thanks for coming by and posting that. I’ve been caught on other stuff.

——————
My profuse apologies to you for sending so many invitations on your behalf. We’re pretty new to using an invitation system on our site and clearly we erred on the on the side of being too aggressive.

Just to explain a bit about what’s happening to you: Currently, we send a follow up email two days after the initial invitation goes out.

During registration, we coupled adding contacts and sending invitations to streamline the process. The idea was to make registration have fewer steps overall. Even though the page says we are going to send out invitations, your note shows we probably need separate pages for adding contacts and another for sending invitations.

We are taking steps today to correct these design flaws to insure something like what happened to you does not happen to other people.

First, we’re going to add an additional confirmation page to make it clearer that you will be sending invitations to friends.

Second, we’re exploring other ways to better explain our value to people and their inboxes while making our invitation system less aggressive.

We hope that these changes will make the site experience overall for others.

Do you have suggestions that could make this process better? We’re thinking of better ways to prioritize our invitation process and we’d really appreciate any feedback you could give.

Again, we’re really sorry for any distress we may have caused.

Randy Stewart
Boxbe Product Manager
randy@boxbe-inc.com