Comments on: HTC Touch now “free” from Bell and Telus http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/ A daily round table on the tech industry with experts and callers from all over the globe. Join us as we pick apart the news and get to the meat of what\'s happening out there. Sat, 10 Jan 2009 00:40:17 +0000 http://wordpress.org/?v=2.6 By: Ely Goldberg http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-1208145 Ely Goldberg Sun, 28 Dec 2008 23:20:58 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-1208145 I am with Bell and am suffering from all the problems that were mentioned by others and more. I also have been getting the runaround from bothe Bell and HTC. Bell is aware of the problem as is HTC, however it seems apparent that Bell prefers to push its clients out the door rather that force its supplier to pay for its sins. If there are other HTC Touch owners with the guts to stand up to both Bell and HTC let me know because I would certainly join in any class action I am with Bell and am suffering from all the problems that were mentioned by others and more. I also have been getting the runaround from bothe Bell and HTC. Bell is aware of the problem as is HTC, however it seems apparent that Bell prefers to push its clients out the door rather that force its supplier to pay for its sins. If there are other HTC Touch owners with the guts to stand up to both Bell and HTC let me know because I would certainly join in any class action

]]> By: John Liedtke http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-1108082 John Liedtke Mon, 10 Nov 2008 16:29:35 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-1108082 We purchased the Touch in July and have swapped it 5 times. Telus says to go to HTC for warranty but when contacted they replied " we do not provide warranty service at Telus request" When contacted by the writer, Telus says go to HTC. They have no idea why HTC would say such a thing. I have an idea. Let's start a class action law suit. Seems as though there are enough of us with the same problem. I spoke with an associate who is regional mgr for Rogers and who has a cousin with Telus. He confirmed that it is common knowledge in the industry that there is a problem with the phone. Upwards of 70% are swapped. Let's make Telus stand up to the bar and admit there are issues. We purchased the Touch in July and have swapped it 5 times. Telus says to go to HTC for warranty but when contacted they replied ” we do not provide warranty service at Telus request” When contacted by the writer, Telus says go to HTC. They have no idea why HTC would say such a thing.

I have an idea. Let’s start a class action law suit. Seems as though there are enough of us with the same problem.

I spoke with an associate who is regional mgr for Rogers and who has a cousin with Telus. He confirmed that it is common knowledge in the industry that there is a problem with the phone. Upwards of 70% are swapped.

Let’s make Telus stand up to the bar and admit there are issues.

]]> By: James http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-1016514 James Fri, 12 Sep 2008 14:42:30 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-1016514 If you are having the problem your device freezing after entering sleep mode leading you to miss calls and not even know about until hours later like I had been here is what I found to work. Do not activate the telus mobile mail icon on the bottom of your home screen ( the green envelope) .If you already have the simply uninstall and do not re install. just leave it alone. I think it is this little bit of software that is causing the crash in sleep mode. Guess that is why telus ,bell,and rogers should stay out of the softare bis. hope this helps If you are having the problem your device freezing after entering sleep mode leading you to miss calls and not even know about until hours later like I had been here is what I found to work. Do not activate the telus mobile mail icon on the bottom of your home screen ( the green envelope) .If you already have the simply uninstall and do not re install. just leave it alone. I think it is this little bit of software that is causing the crash in sleep mode. Guess that is why telus ,bell,and rogers should stay out of the softare bis. hope this helps

]]> By: deb http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-738965 deb Tue, 29 Apr 2008 23:27:41 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-738965 My touch seems to have issues. Installed programs a few weeks back and all of a sudden messaging disappeared. Program gone. Poof. Hard rest and installed just just a news and keyword. I have to remove battery often because the phone stops ringing and no text notifications. Visual notifications there, but no audible alerts. Also, phone won't pick up bluetooth devices. If bluetooth turned on and in standby for longer than an hour, crashes. Could also be Windows Mobile. Microsoft notorious for releases buggy OS. My touch seems to have issues. Installed programs a few weeks back and all of a sudden messaging disappeared. Program gone. Poof. Hard rest and installed just just a news and keyword.

I have to remove battery often because the phone stops ringing and no text notifications. Visual notifications there, but no audible alerts.

Also, phone won’t pick up bluetooth devices. If bluetooth turned on and in standby for longer than an hour, crashes. Could also be Windows Mobile. Microsoft notorious for releases buggy OS.

]]> By: jason http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-707335 jason Tue, 15 Apr 2008 06:19:07 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-707335 My bell htc touch is great- had it for 3 days now. Have surfed the net for about 24 hours now, battery lasts about 4 hrs of straight surfing. Speaker is a little bad but usable. I shut down some usless apps, to stop from crashing and no problems. They should put in more ram though. My bell htc touch is great- had it for 3 days now. Have surfed the net for about 24 hours now, battery lasts about 4 hrs of straight surfing. Speaker is a little bad but usable. I shut down some usless apps, to stop from crashing and no problems. They should put in more ram though.

]]> By: Gregory http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-674557 Gregory Mon, 31 Mar 2008 20:29:53 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-674557 Watch out about installing applications on the phone. Mine was a total nightmare until I hard reset it a few weeks ago, and very carefully monitored what applications I installed. Don't install programs on the SD card - that makes it *very* mad and it will provide lock ups in between card corruptions. Been working flawlessly with it now, running the Telus model. Watch out about installing applications on the phone. Mine was a total nightmare until I hard reset it a few weeks ago, and very carefully monitored what applications I installed. Don’t install programs on the SD card - that makes it *very* mad and it will provide lock ups in between card corruptions. Been working flawlessly with it now, running the Telus model.

]]> By: Nick http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-668785 Nick Thu, 27 Mar 2008 02:56:20 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-668785 Oh man, I completely agree with you ALLL! I HATE the HTC Touch, I've gone through 4 batteries, alllll within my first and second week of owning my phone, the touch aspect is unbeliveably horrid! I can't even get this thing to work properly, actually after just compleing my worst fight ever with this stupid touch, I ended up having to do a hard reset! LOST EVERYTHING!, the friggen phone wouldnt even turn on, I wouldnt ever recomend this phone to anyone! I'm just trying to sync, and hopefully I'll get most of my stuff back! I'f not, i've got alllottt of work to do! I would take the money I spent on this garbage, and cross the border and get myself an iphone and hack it, its CHEAPER, and 100% better! Oh man, I completely agree with you ALLL! I HATE the HTC Touch, I’ve gone through 4 batteries, alllll within my first and second week of owning my phone, the touch aspect is unbeliveably horrid! I can’t even get this thing to work properly, actually after just compleing my worst fight ever with this stupid touch, I ended up having to do a hard reset! LOST EVERYTHING!, the friggen phone wouldnt even turn on, I wouldnt ever recomend this phone to anyone! I’m just trying to sync, and hopefully I’ll get most of my stuff back! I’f not, i’ve got alllottt of work to do! I would take the money I spent on this garbage, and cross the border and get myself an iphone and hack it, its CHEAPER, and 100% better!

]]> By: RJM http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-584458 RJM Wed, 13 Feb 2008 20:11:45 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-584458 Yes - I have the CDMA version of the HTC Touch and am experiencing all the same lock-up problems others are describing. I reset the piece of junk at least 4 times a day... Yes - I have the CDMA version of the HTC Touch and am experiencing all the same lock-up problems others are describing. I reset the piece of junk at least 4 times a day…

]]> By: bdox http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-574360 bdox Fri, 08 Feb 2008 17:03:48 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-574360 You guys must all have the CDMA version of the Touch. My Rogers/GSM version is running just fine, not a single lock-up, calls come through fine, and battery life is almost 3 days. You guys must all have the CDMA version of the Touch. My Rogers/GSM version is running just fine, not a single lock-up, calls come through fine, and battery life is almost 3 days.

]]> By: Nicolai http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-570551 Nicolai Wed, 06 Feb 2008 20:48:22 +0000 http://saunderslog.com/2007/12/13/htc-touch-now-free-from-bell-and-telus/#comment-570551 Just got my touch yesterday and it worked fine. but today has been one long reboting nightmare, it woun't run for more that 15 minuts before it frezzes up and need a reset. Just got my touch yesterday and it worked fine. but today has been one long reboting nightmare, it woun’t run for more that 15 minuts before it frezzes up and need a reset.

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