Comments on: What is the real impact of New Presence? http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/ A daily round table on the tech industry with experts and callers from all over the globe. Join us as we pick apart the news and get to the meat of what\'s happening out there. Tue, 07 Oct 2008 11:14:38 +0000 http://wordpress.org/?v=2.6 By: New Presence: Minimizing (Blackberry) Voice Mail : voiceontheweb.biz http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-1019647 New Presence: Minimizing (Blackberry) Voice Mail : voiceontheweb.biz Mon, 15 Sep 2008 02:31:35 +0000 http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-1019647 [...] call here}"? And with a single click you could return the call to Chris? Not to overlook that over 80% of business calls end up in voice mail and require an average of just over 4 attempts to complete a [...] [...] call here}"? And with a single click you could return the call to Chris? Not to overlook that over 80% of business calls end up in voice mail and require an average of just over 4 attempts to complete a [...]

]]> By: Paul Jardine http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-138889 Paul Jardine Wed, 28 Feb 2007 03:54:34 +0000 http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-138889 Most operators don't charge for call attempts, even at interconnect (intercarrier) level, but it is definitely a network cost. Look what happens when you have a network problem and call connections fail. The volume of call attempts rises to the point where it has a knock on effect, even to other networks. In Thailand, it often takes 3-4 attempts just to get the mobile phone to ring, and probably several more before anyone picks up! Also, I think you're right Alec, the key to new presence is the ability to selectively present your information based on the relationship. So, what someone sees when they enquire about you is a dynamically generated set of content based on who the enquirer is, your relationship with them, and your situation at the time of the request. Most operators don’t charge for call attempts, even at interconnect (intercarrier) level, but it is definitely a network cost. Look what happens when you have a network problem and call connections fail. The volume of call attempts rises to the point where it has a knock on effect, even to other networks.
In Thailand, it often takes 3-4 attempts just to get the mobile phone to ring, and probably several more before anyone picks up!

Also, I think you’re right Alec, the key to new presence is the ability to selectively present your information based on the relationship. So, what someone sees when they enquire about you is a dynamically generated set of content based on who the enquirer is, your relationship with them, and your situation at the time of the request.

]]> By: BlackBerryCool » iotum’s Talk-Now and mobile presence http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-137708 BlackBerryCool » iotum’s Talk-Now and mobile presence Mon, 26 Feb 2007 14:21:06 +0000 http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-137708 [...] CEO Alec Saunders runs a blog of his own and has put together a great piece about mobile presence that I recommend you check out. He goes into detail about how Talk-Now isn’t just a great [...] [...] CEO Alec Saunders runs a blog of his own and has put together a great piece about mobile presence that I recommend you check out. He goes into detail about how Talk-Now isn’t just a great [...]

]]> By: Alec http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-137139 Alec Sun, 25 Feb 2007 20:51:16 +0000 http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-137139 Yeah! That would be great. Yeah! That would be great.

]]> By: Pat Phelan http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-136832 Pat Phelan Sun, 25 Feb 2007 11:06:55 +0000 http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-136832 Imagine if you could integrate talk-now with a calling card platform. My European A-legs charges for non completed calls are almost €5000 per month Any way of reducing these would be a godsend. Imagine if you could integrate talk-now with a calling card platform.
My European A-legs charges for non completed calls are almost €5000 per month
Any way of reducing these would be a godsend.

]]> By: Alec http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-136634 Alec Sun, 25 Feb 2007 03:15:48 +0000 http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-136634 I agree, Rat. It's not clear to me that presence is really a consumer application in the same that it makes sense in the corporate space. That's one of the reasons we focused our efforts on the BlackBerry. One of the keys to making presence successful, in my opinion, is the ability to selectively present the information to different people based on your relationship. That's one of the things which Talk-Now does very well, too. I agree, Rat. It’s not clear to me that presence is really a consumer application in the same that it makes sense in the corporate space. That’s one of the reasons we focused our efforts on the BlackBerry. One of the keys to making presence successful, in my opinion, is the ability to selectively present the information to different people based on your relationship. That’s one of the things which Talk-Now does very well, too.

]]> By: Corporaterat http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-136591 Corporaterat Sun, 25 Feb 2007 01:28:08 +0000 http://saunderslog.com/2007/02/24/what-is-the-real-impact-of-new-presence/#comment-136591 I really think presence needs to be put into perspective. Too many people only seem to talk only about statistics and figures on failed vs. successful calls and the fact that you will avoid VM tags with presence. What they don't talk about is that how many people will actually keep this application active to show his/her own presence. Presence is directly linked to privacy, and people just don't seem to get that. I think presence will be a success in enterprise and work scenarios, but as laid out right now - i.e. will show others when they are free are not, it will simply not work in consumer space. I was talking to a good friend of mine the other day who was telling me about his experience with deploying a similar presence application in the korean market - but for mass residential consumers - according to him more than 80% of the subscribers switched it off. Again, people who compare it to 'people using IM's with presence' are comparing apples to oranges. An IM or email is non-disruptive and non-interruptive. A voice call is not. I really think presence needs to be put into perspective. Too many people only seem to talk only about statistics and figures on failed vs. successful calls and the fact that you will avoid VM tags with presence. What they don’t talk about is that how many people will actually keep this application active to show his/her own presence. Presence is directly linked to privacy, and people just don’t seem to get that. I think presence will be a success in enterprise and work scenarios, but as laid out right now - i.e. will show others when they are free are not, it will simply not work in consumer space. I was talking to a good friend of mine the other day who was telling me about his experience with deploying a similar presence application in the korean market - but for mass residential consumers - according to him more than 80% of the subscribers switched it off. Again, people who compare it to ‘people using IM’s with presence’ are comparing apples to oranges. An IM or email is non-disruptive and non-interruptive. A voice call is not.

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