http://saunderslog.com/2006/01/23/rim-comes-through/ A daily round table on the tech industry with experts and callers from all over the globe. Join us as we pick apart the news and get to the meat of what\'s happening out there. Sun, 07 Sep 2008 06:48:18 +0000 http://wordpress.org/?v=2.6 http://saunderslog.com/2006/01/23/rim-comes-through/#comment-57042 RIM: Customer Service Heroes -- Alec Saunders .LOG Thu, 02 Nov 2006 02:45:22 +0000 http://saunderslog.com/2006/01/23/rim-comes-through/#comment-57042 [...] RIM is a company we should all stand in awe of.  If you’ve been reading this blog for any length of time, you will recall that last January my berry died on the road, and RIM support air-shipped me a new one.  That was awesome, but this is even better. [...] [...] RIM is a company we should all stand in awe of.  If you’ve been reading this blog for any length of time, you will recall that last January my berry died on the road, and RIM support air-shipped me a new one.  That was awesome, but this is even better. [...]

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